Privacy policy

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For more information see Terms of Service & Privacy Policy.


PRIVACY STATEMENT

Updated as of July 28, 2023

This “Privacy Policy” details the privacy policies and procedures of W BY HC LLC, and its affiliates and subsidiaries, (collectively “Hotel Collection”, “us”, “we” or “our”) in connection with the Wine by Hotel Collection website (www.wine.hotelcollection.com), the Hotel Collection mobile application, any other website or mobile application that we may control, own, host, or offer and which is linked to this Privacy Policy (the “Sites”) including Hotel Collection affiliated retail stores and related services (together with the Sites, the “Service”), and an individual rights as it pertains to his or her personal information.

CALIFORNIA RESIDENTS: Please refer to the Section 11 - Notice To California Residents section below. 

EUROPEAN USERS: Please refer to the Section 12 - Notice To European Users section below.

Section 1 – Information We Collect

The personal information you may provide to us through the Service, directly, or otherwise includes:

  • Contact data, personal and/or business contact information which may include  your first and last name, email address, billing address, mailing address, phone number, title, and name of your organization.
  • Registration data, such as information that you provide to register for an account including the month and date of your birthday.
  • Data about others for whom you purchase an item for or as a gift, which may include that person’s name, mailing address, and contact number. 
  • Profile data, such as your username and password that you may set to establish an your online account with us which may also include your particular preferences.
  • Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us.
  • Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving specific types of communications from us (e.g, events, store openings, sales, etc . . .).
  • Purchase data, including your order history, order details, billing address, and mailing address.
  • Other information from time to time collected and not specified in this Privacy Policy, but that may be used in accordance with this Privacy Policy or as may be disclosed at the time of collection.

A. Other Sources

We may also collect information related to you from:

  • Our business partners, (e.g., advertising/marketing partners).
  • Data providers, (e.g., information/database services and/or data suppliers).

B. Information Obtained from Third-Party Services and Platforms.

Should you login to the Sites through a third-party service or platform (e.g., Facebook, Google, etc…) or if you should connect your account on the third-party service or platform to your account through the Sites, we may collect information from that network, service, or platform. You may also be requested to provide us with additional information through the third-party service, such as a list of your contacts and connections, as well as your email address, which you may decline to accept at your own discretion. To learn more about your privacy choices, please refer to Section 13 - Your Choices below.

C. Automatic Data Collection. We, along with some or all of our service providers may automatically collect certain information about you, your computer, and/or mobile device, including your activity and actions through or on the Sites, for instance:

D. Online Activity (non-exhaustive list): URLs and/or landing screens you viewed, time spent on a specific screen or page, your navigation paths between such screens or pages, access times, and duration of access.

E. Device Data (non-exhaustive list): The operating system of your computer, mobile device, or other access point; the type and version of such operating system, which browser you are using, your IP address, the website you visited before landing on our site, and general geographic information such as you region, city, state, and/or country. 

F. Cookies and similar technologies. Some of our automatic data collection is facilitated by cookies and/or similar technologies. Please refer to our Cookie Policy for additional information.

Section 2 – How Hotel Collection Uses Your Personal Information

Your personal information may be used for the purposes detailed below and as may be otherwise described in this Privacy Policy or at the point of collection.

A. To Provide our Services to You.We may use your personal information to:

  • provide, operate and improve our Service, such as to enable you to make purchases of scenting equipment, oils, accessories, lifestyle products and other products that we market for purchase on the Sites;
  • create your account on our Service;
  • maintain your account on our Service;
  • communication with you regarding our Service, which may include you certain notices, alerts, and support and administrative messages;
  • provide customer success support and maintenance for the Service.

B. Direct Marketing.If you are an existing client of Hotel Collection (e.g., you have previously placed an order with us), we may use certain Personal Data you provided to send marketing communications about Hotel Collection services or products, unless prohibited by applicable law (or unless you have opted out). In some instances, we may request your consent to send you promotional and/or marketing information. We also may use the information that you provide to us, as well as information from other Hotel Collection products or services, such as your use of Hotel Collection’s website and/or apps, to customize advertisements or other communications pertaining to our services and products that may be of interest to you. Such information for registered users may include data collected from your interactions with our websites or apps that are linked to your account. YOU WILL HAVE THE ABILITY TO OPT-OUT OF OUR PROMOTIONAL AND MARKETING COMMUNICATIONS AS DETAILED BELOW IN THE “YOUR CHOICES” SECTION.

C. Research & Development (“R&D”).We may use your personal information for R&D purposes, which may including analysis of your data to improve our Service, Sites, and business.

D. Anonymous Data.We may create aggregated, de-identified, or other anonymous records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (e.g, your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for business purposes such as improving our Service and marketing and promotional purposes of the business.

E. Interest Based Advertising.We may partner with third-party advertising firms and social media platforms to produce ads on our Service and related sites. These partner companies may utilize cookies and other similar technology to collect information about you (e.g., online activity data, device data, and/or geolocation data) over time across our Service and other sites and services; or metrics pertaining to your interactions with marketing emails, and use that information to display ads that they think will be of interest. These ads are known as "interest based advertisements." You can learn more about your choices for limiting interest based advertising, in the “Your Choices” section below and our in our Cookie Policy.

F. Compliance with Laws and Regulations.We may use your personal information to comply with applicable laws, legal requests, and legal processes (e.g., subpoenas or requests from government authorities).

G. Compliance, Fraud Prevention, and Safety.We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to (a) protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cybe-attacks and identity theft.

H. With Your Consent.Occasionally we may specifically ask for your consent to collect, use, or share your personal information (e.g., when required by law).

Section 3 – Sharing Your Personal Information

From time to time, we may share your personal information with the following third parties, and/or otherwise described in this Privacy Policy, and/or at the time of collection:

A. Affiliates.Our subsidiaries and affiliates, for purposes consistent with our Privacy Policy.

B. Service Providers. Those businesses, entities, and/or individuals that provide services on our behalf, or assist us in our operations and logistics (e.g., order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns, and fraud prevention/mitigation).

C. Advertising Partners.Third-party advertising companies collect information about your activity on the Site and other online services to help us advertise our services, and/or use “hashed” client/customer lists that are shared for the purpose of delivering ads to similar users on their platforms.

D. Third-Party Platforms.Social media and other third-party platforms that you connect to the Service (e.g., using Instagram or Facebook to connect to our Service or site).  Please be advised, that we do not control any third party’s use of your personal information.

E. The Public.Other users of the Service and the public, when you disclose personal information for public use. For example, you may be able to review a product that you purchased, and we will display your name along with your review. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you publicly post has the ability to be saved, cached, copied, captured (screen or photo), or stored elsewhere by others (e.g., Google, Yahoo, Bing) before you may have the opportunity to edit or remove it.

F. Professional advisors.Professional advisors (e.g., lawyers, accountants, auditors, and insurers) where necessary in the course of the professional services that they provide to us.

G. Authorities and Others.Law enforcement, government authorities, and private parties, if and when necessary to comply with the applicable law or for the compliance, fraud prevention, and safety purposes detailed above.

Section 3 – Your Choices

In this Section, you will find detailed information describing the rights and choices available to all users.

A. Accessing or Updating your Account Information.If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

B. Opting-out of Marketing Communications.You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails. If you receive marketing SMS messages from us, you may opt-out of receiving further marketing text messages from us by replying STOP to the SMS message. 

C. Cookies.Most browsers will allow you to remove and/or block cookies from the websites you visit. To do this, follow the procedure detailed in your browser settings. For more details, see the “Your Choices” section of our Cookie Policy.

D. Advertising Choices.You may opt out of Interest Based advertising. See the “Your Choices” section of our Cookie Policy for more information.

E. Privacy Settings and Location Information.Users of our App can disable our access to their device’s precise geolocation in their mobile device settings.

F. Choosing not to Share Your Personal Information.If you fail to provide us with the information needed to provide you with our Service, we may not be able to furnish you with the Service or certain features of the Service. We will inform you of the necessary information you will need to provide to receive a Service at the point of request.

G. Third-party Platforms or Social Media Networks.If you choose to create an account through or connect the Service with another third-party platform, you may have the ability to limit the information that we may obtain from the third party at the time you log in to the Service using the third-party’s authentication service or when you link your account. You may also be able to adjust your settings through the third-party’s platform or service after you have connected your account.

Section 4 – Other Sites, Mobile Applications, & Services

The Sites may contain hyperlinks to other domains, websites, and online services operated by third parties. These hyperlinks are not an endorsement or representation that we are affiliated with any third party. Additionally, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites or online services. As such, we are not responsible for any third-party’s actions. Other websites and services follow different procedures and policies pertaining to the collection, use, and sharing of your personal information. We encourage you to review the privacy policies of the other websites, platforms, and online services you use.

Section 5 – Shopify

Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Section 6 - Security Practices

The security of your personal information is of upmost importance to us. We employ and utilize a whole host of organizational, technical, and physical safeguards designed to protect the personal information we collect. However, their exists an inherent security risk in all internet and data technologies and as such we cannot guarantee the security of your personal information, in instances which may be beyond our control.

Section 7 - International Data Transfers

Hotel Collection is headquartered in the United States and may have service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Section 8 - Age Of Consent

The Wine by Hotel Collection site is not intended for use by minors under twenty-one (21) years of age, and we do not knowingly collect information about minors through the Service. All other Services are not intended for use by minors under the age of sixteen (16). If we learn that we have collected personal information of a minor without the consent of the minor’s parent or guardian as required by law, we will delete it. By using this Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site (excluding minor dependents use of the Wine by Hotel Collection site to which parental consent shall have no force or effect).

Section 9 - Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Sites. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Section 10 - How To Contact Us

Please direct any questions or comments about this Policy or privacy practices to legal@HotelCollection.com You may also write to us via postal mail at:

W BY HC LLC

Attn: Legal Compliance Dept

38 NW 24 Street

Miami, FL 33127

Section 11 - Notice To California Residents

We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide California residents an explanation of how we collect, use, and share their Personal Information, and of the rights and choices we offer to California residents with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”).

Personal information that we collect, use, and share. We do not sell personal information. As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising. We also work with third-party advertising and social media companies like Google and Facebook that collect your device data and online activity data from individuals who visit our website to help deliver interest-based ads to you, Please refer to the Interest-based advertising section above and our Cookie Policy for more information.

The chart below summarizes how we collect, use, and share Personal Information by reference to the categories specified in the CCPA, and describes our practices during the 12 months preceding the effective date of this Privacy Policy.

Category of personal information (PI)




PI we collect in this category



(See Personal Information We Collect above for a full description of each category of PI)

Source of PI



(See Personal Information We Collect above for a full description of each category of PI)

Identifiers

  • Contact data
  • Registration data
  • Data about others
  • Profile data
  • Communications
  • Marketing data
  • Purchase data

  • You
  • Business partners
  • Data providers
  • Public sources
  • Third-party platforms

Commercial Information

  • Contact data
  • Registration data
  • Purchase data
  • Communications
  • Marketing data
  • Device data
  • Online activity data

  • You
  • Business partners
  • Data providers
  • Public sources
  • Automatic collection

Financial Information

  • Purchase data
  • You
  • Business partners

Online Identifiers


  • Device data
  • Online activity data

  • Automatic collection

Internet or Network Information

  • Device data
  • Online activity data
  • Automatic collection

Inferences


May be derived from your:

  • Device data
  • Online activity data


Protected Classification Characteristics

We do not intentionally collect this information but it may be revealed in profile data or other information we collect.



Sensory Information


Security data, such as security camera footage collected at our retail stores and office locations

  • Automatic collection

The business and commercial purposes for which we collect this information are described in the section above entitled How We Use Your Personal Information. The categories of third parties to whom we disclose this information are described in the section above entitled How We Share Your Personal Information.

Your California Privacy Rights. The CCPA grants California residents the following rights. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

  • Information. You can request information about how we have collected, used, and shared and used your Personal Information during the past twelve (12) months.
    • The categories of Personal Information that we have collected.
    • The categories of sources from which we collected Personal Information.
    • The business or commercial purpose for collecting and/or selling Personal Information.
    • The categories of third parties with whom we share Personal Information.
    • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
    • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
  • Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
  • Deletion. You can email us at support@HotelCollection.com and ask us to delete the Personal Information that we have collected from you. Learn more about CCPA and your Privacy Rights. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. TO BE ELIGIBLE TO OPT-OUT, YOU MUST BE BROWSING FROM CALIFORNIA.

You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.

We have provided additional information about how you can opt out of the use of your information for interest-based advertising in the “Your Choices” section of our Cookie Policy.

How to exercise your California rights. You may exercise your California privacy rights described above as follows:

  • Right to information, access, and deletion. In addition to the above detailed “Opt- Out” mechanism for deletion of your Personal Information, you can request to exercise your information, access, and deletion rights by emailing support@Hotel Collection.com.  We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access, or deletion rights. As part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification. 

We cannot process your request (excluding your request to “Opt-Out” via the link above) if you do not provide us with sufficient detail to allow us to understand and respond to it.

  • Request a list of third-party marketers. California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family, or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any). You can submit such a request by sending an email to support@Hotel Collection.com with “Shine the Light” in the subject line. The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.

We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

Section 12 - NOTICE TO EUROPEAN USERS

The information provided in this “Notice to European Users” section applies only to individuals in the European Union, the European Economic Area, or the United Kingdom (collectively, “Europe”).

Personal information. Except as otherwise specified, references to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

Controller. The controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation is W BY HC LLC, 38 NW 24th St, Miami, Florida, 33127, USA.

Legal bases for processing. The legal bases of our processing of your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at legal@HotelCollection.com

Processing Purpose 

                                    Legal Basis

Service delivery


Processing is necessary to perform the contract governing our operation         of the Sites or the provision of the Service, or to take steps that you request prior to engaging our services. Where we cannot process your personal data as required to operate the Service on the grounds of contractual necessity, we process your personal information for this purpose based on our legitimate interest in providing you with the products or services you access and request.


Marketing

Internet-based advertising

Processing is based on your consent where that consent is required by applicable law.

Where such consent is not required by applicable law, we process your personal information for these purposes based on our legitimate interests in promoting our business and showing you tailored relevant content.


For research and development

To create anonymous data

For compliance, fraud prevention, and safety


These activities constitute our legitimate interests.

To comply with laws and regulations

Processing is necessary to comply with our legal obligations.

With your consent


Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the Service.


Use for New Purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

Sensitive Personal Information. Unless we specifically request it, we ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Service, or otherwise to us.

Retention. We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your rights. European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to the personal information that we hold:

  • Access. Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct. Update or correct inaccuracies in your personal information.
  • Delete. Delete your personal information.
  • Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal information.
  • Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You may submit these requests by email to support@HotelCollection.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.

Cross-Border Data Transfer. If we transfer your personal information out of Europe to a country outside of Europe such that we are required to apply additional safeguards to your personal information under European data protection laws, we will do so. Please contact us at support@HotelCollection.com for further information about any such transfers or the specific safeguards applied.

Section 13 - Hotel Collection Cookie Policy

This Cookie Policy explains how W BY HC LLC (“Hotel Collection”, “we”, “us” or “our”) uses cookies and similar technologies in connection with the www.Wine.Hotel Collection.com website and any other website that we own or control and which posts or links to this Cookie Policy (collectively, the “Sites”), along with the Hotel Collection mobile application and any other mobile applications that we own or control and which posts or links to this Cookie Policy (collectively, the “Apps”).

A. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. 

We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Sites; and (2) third-party cookies, which are served by service providers or business partners on our Sites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third-party cookies can be used for a variety of purposes, including site analytics, advertising, and social media features.

B. What Types of Cookies and Similar Tracking Technologies Does Hotel Collection Use On The Sites?

On the Sites, we use cookies and other tracking technologies (collectively “Tracking Technology”) in the following categories described below. Please note that the below is a non-exhaustive list of the Tracking Technology we may from time to time employ and subject to change at the Company’s discretion. For more specific information about the Company’s current Tracking Technology please contact support@hotelcollection.com .

Type

Description

Who serves the cookies

How to control them

Advertising

These cookies are used by advertising companies to collect information about how you use our Sites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our Service and elsewhere, and to measure how the ads perform.

Google

Facebook

Sailthru Horizon

Criteo

Bounce Exchange

Klaviyo

See 'your choices' below.

Analytics

These cookies help us understand how our Service is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.

Google Analytics

Signifyd

Flow.io

Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing a browser plugin available here.

See 'your choices' below.

Essential

These cookies are necessary to allow the technical operation of our Service (e.g., they enable you to move around on a website and to use its features).

Google Tag Manager

See ‘your choices’ below.

Functionality/ Performance

Enhance the performance and functionality of our Sites.

ThreatMetrix

See ‘your choices’ below.


  1. Other technologies

In addition to cookies, our Sites may use other technologies, such as Flash technology and pixel tags to collect information automatically.

  1. Web Beacons

We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a web page was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.

  1. Mobile Application Software Development Kits (SDKs)

We may use third-party software development kits (“SDKs”) in our Apps. An SDK is third-party computer code that may be used for a variety of purposes, including providing us with analytics regarding the use of our mobile applications, integrating with social media, adding features or functionality to our Apps, or facilitating online advertising. SDKs may enable third parties to collect information directly via our Apps.

Section 13 - Your Choices

Like many other companies which offer online services to its clients/customers, we use services provided by Alphabet (Google), Meta (Facebook, Instagram, Threads), and other companies that use tracking technology. Your choices for opting-out of use of your personal information by these companies for Interest Based Advertising include:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.
  • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide the functionality to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.
  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third-party cookies/trackers.
  • Platform opt-outs. The following advertising partners offer opt-out features that let you opt out of the use of your information for interest-based advertising:
  • Advertising industry opt-out tools. Some of our business partners that collect information about users’ activities on or through the Sites or Apps may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. You can use the following opt-out options to limit the use of your information for interest-based advertising by participating companies:
    • Digital Advertising Alliance: http://optout.aboutads.info
    • Network Advertising Initiative: http://optout.networkadvertising.org/?c=1
    • European users may opt-out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly titled link).
    • Users of our Apps may opt-out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices.
    • Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt-out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

Section 14 - Changes

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.


Section 15 - Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at compliance@HotelCollection.com .